Privacy Policy
Effective date: September 14, 2026
L&D Property Maintenance LLC ("L&D," "we," "us," or "our") provides lawn care, landscaping, and property maintenance services throughout Essex, Essex Junction, Williston, and the greater Chittenden County, Vermont area. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, such as when you request a free quote, contact us by phone, text, email, or through our website's quote request form. This may include:
- Your name, phone number, email address, and property address
- Details about the services you're requesting and your property
- Any other information you choose to share with us when communicating with our team
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and provide estimates
- Schedule, perform, and follow up on services
- Send appointment reminders, job updates, invoices, and payment reminders
- Communicate with you by phone call, text message (SMS), or email
- Improve our services and customer experience
Text Messaging (SMS)
By providing your mobile phone number to L&D Property Maintenance LLC, you consent to receive text messages related to quote requests, scheduling, service updates, and billing. Message frequency varies depending on your interactions with us. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Employees or subcontractors of L&D as needed to schedule and perform the services you request
- Service providers who help us operate our business (such as scheduling, invoicing, or payment processing tools), who are only permitted to use your information to provide those services to us
- Government authorities or other parties when required by law or to protect our legal rights
Data Security & Retention
We take reasonable measures to protect the information you share with us and retain it only as long as necessary to provide our services, comply with legal obligations, and maintain accurate business records.
Your Choices
- Text messages: Reply STOP to any text from us to opt out at any time.
- Email: Contact us directly to be removed from any email communications.
- Access or deletion: You may contact us at any time to ask what information we have about you or to request that it be deleted, subject to our legitimate business and legal record-keeping needs.
Children's Privacy
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
L&D Property Maintenance LLC
Essex, Vermont
Phone: (802) 578-8176
Email: ldpropertymaintenance802@gmail.com